Grow your service business with text messaging!

• Increase repeat business and customer spending! Send customers important information about your services, specials, and offers via text. People who are willing to let you contact them by text are likely to be your most loyal customers. That's one reason why customers have been shown to spend up to 10x more when contacted by text compared to email.
• Attract new customers! Let customers help you with “viral” word-of-mouth marketing to their friends and family. On average, 50% of all text messages are responded to within 15 minutes. When customers forward your texts, they will quickly reach many, many new customers who will “trust” that they should check out your service.
• Immediate Contact! An SMS text message campaign can be created, sent, and received by your opted-in customers within a matter of moments.
• Fill your service appointment calendar! In moments, you can let customers know you have open spots on your calendar. Add a special offer if they book an available time right now, and you’ll have your calendar filled quickly!
• Avoid no shows! Don’t let customers forget their appointments – use text to send reminders that won’t get lost in email or voicemail inboxes. On average, they will see your text within four minutes.
• Improve customer service! Let your customers get the information they want about your service quickly and easily. Let them send a short text to get information about hours, contacts, new services, specials, offers, loyalty program balances, and much more. Reduce your phone call volume and hold wait times.
• Minimize coupon related losses! Set policies for text coupons that can be used by anyone or limited to one time use by a specific customer. Coupons can be validated at the point of sale to track program effectiveness and staff member redemption patterns.
• Improve your marketing ROI! Mobile marketing garners a 10-20x better response rate than email and traditional media. Text messaging is the easiest and most cost effective form of mobile marketing. With nearly every US mobile phone being text-capable today, text messaging is currently the best way to reach the broadest audience in the shortest time.
• Better understand your customers! Get feedback from customers about your service by making it easy and convenient to send via text. Let customers share their preferences so you can provide them with better service and more “relevant” information about your service, specials, and offers.

A few examples of service businesses that can grow with text messaging:

Vayulogic mobile messaging for service businesses is fast, easy effective and so affordable you can’t afford not to try it.
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